Frequently asked questions

Orders & Shipping

How long does shipping take?

We aim to ship all orders same day! Delivery times vary based on your location and shipping method.

Do you ship internationally?

Yes! We offer worldwide shipping. Rates and times vary depending on your country.

How can I track my order?

Once your order ships, you'll receive a tracking number via email.

Returns & Exchanges

What is your return policy?

We accept returns within 60 days of delivery, as long as the item is unworn and in original condition.

How do I start a return or exchange?

Contact our support team at Ourtruefatecontact@gmail.com, and we’ll guide you through the process.

Product & Sizing

How do your sizes fit?

Our Clothing and Shoes runs [true to size/slightly oversized/etc.]

What materials do you use?

We use premium materials like cotton & French Terry Cotton, for comfort and durability. Each product page has fabric details.

Customer Support

How can I contact you?

Reach us by clicking THIS LINK, and we’ll get back to you ASAP!