Most Asked Questions

Find answers to common questions below

We offer free standard shipping on orders over $50 USD within USA and Canada (expect 3-7 business day delivery). For orders under $50, it's $8 flat rate (expect 3-7 business day delivery). International shipping starts at $10 with 5-12 day delivery.

We offer a 14 day return or exchange policy if you are not happy with your order for any reason. For more information please see our Return Policy here.

Check product page for cm/inch charts (S-2XL). AI fit tool: Enter height/weight for recs. Doesn't fit? Free swap.

100% Premium organic cotton, Tencel—GOTS certified. Fair-trade, no junk synthetics.

You will receive an Email/SMS with link post-ship. App for live updates. Chat us if delayed—24/7.

Visa, MC, Amex, PayPal, Apple/Google Pay, SEZZLE (no interest). Secure, no hidden fees.

Yes, 50+ countries via DHL. Duties at checkout. 5-12 days, starting from $10 USD.

Product Questions

Cold gentle wash, air dry. No bleach for organics.

Yep—diverse models (all sizes, genders, ethnicities).

Sign up for alerts. Restocks weekly; check similar recs.

Our charts are accurate based on feedback. Loose fits run big—check reviews or AI tool for your body type.

Shipping & Delivery Questions

Yes but only before it ships. Contact us ASAP.

File claim via tracking link or email us photos. We'll resend or refund—no hassle.

No, we are currently only shipping products, BUT physical stores are in the plan!